Delivery

Our standard delivery rates are as follows

Order value £250-£499            £15

Order value £500-£999           £5

Orders value over £1000           Complimentary

Please note that unless otherwise agreed, our minimum order value is £250

Delivery timescales

We use Royal Mail and APC as our couriers, depending on the size and weight of your parcel. 

We aim to despatch all orders within 2 working days of receipt of payment. 

Please note our warehouse does not operate at weekends or on Bank Holidays. 

All services are trackable and tracking information will be provided in your despatch email.  

Information relating to your order may not be available to view immediately after it leaves us – if this is the case, please try again a little later. 

Delivery queries

If your order hasn’t arrived within the expected timescale, or if there’s something not quite right with your delivery, please contact us at wholesale@naturesjourney.co.uk and one of the team will be happy to help.